Frequently Asked Questions
You've got questions, we've got answers. Read through our Frequently Asked Questions for wash and fold and laundry pickup and delivery services.
Wash & Fold Questions
We use name brands like Tide, Gain, Downy, and Bounce as well as baking soda, vinegar, and dish soap depending on the care instructions, fabric type, and the stains that need to be treated.
No, we do not. We keep all orders separate to ensure good hygiene and avoid mixups.
Pickup and Delivery Questions
We offer this on a daily basis. Just sign up and sign in to see the available driver pick-up and drop-off times and select times that fit your schedule.
Not much. See our pricing page to see the most current prices.
Yes. A modest $25.
It's easy. Just click or tap on the schedule button and follow the prompts.
Most orders are ready next day. For any unusually large orders that require more time, we will connect with you regarding the turnaround time.
No, you do not. Just let us know in the special instructions field when placing your order online where our driver can find your laundry and where to leave it in as much detail as possible. Please make sure the spot is accessible to our driver.
Just let us know in the special instructions when scheduling online.
No. You can use our services on an as needed basis or opt for regular recurring without any long-term commitments.
With the payment card you put on file with us.
We recommend putting your laundry in a laundry bag or a trash bag that cinches closed.
You can suspend your account until you return from your vacation. Just log into your account and put your service on hold until you return.
